Terms and Charge Rates

Support Services.

Service Description First Period Subsequent Periods Charge Rate Description
Home Rescue Service First Period1 Hour
£30.00
Subsequent PeriodEach 15 Minutes or part thereof £7:50 £30 per Hour / pro rata Home Rescue Call out Service puts you in control, all you are charged for is a successful repair on your Computer, if we fail to repair your equipment the Rescue Call out is without charge. We would expect in most cases a Hardware Fault to be successfully diagnosed and repaired within the first hour. Software faults are occasionally longer especially if multiple software re installs are required or Windows is being re installed and updated.
Home Upgrade First Period1 Hour
£30.00
Subsequent PeriodEach 15 Minutes or part thereof £7:50 £30 per Hour / pro rata Home Upgrade installs the upgrade specification you have chosen into your PC in the comfort of your own home, no downtime without your PC, and no trips down to the High Street. We can advise on which upgrades are possible for your equipment and which you should not consider given the age, specification and existing value of your PC. Hardware upgrades are best planned in advance, especially if you are going for something awesome or specialist, we may have to source the upgrade components for you. When everything is in place we will contact you and arrange to upgrade your PC in your home.
PC Remote Support AnnualAnnual £60 This Service is undertaken as part of an annual support contract and requires prior download and installation of Remote Access software, and entering into a support contract with ourselves, we can assist with downloading the software and installing via Telephone support if required. This form of support normally consists of carrying out routine maintenance, update management and configuration, and software support.

Economy Business Website Design & Hosting.

Budget Website Design Design & Build Including 1 Years
Web Hosting
Details
Website Design & Build Only£200 Including 1 Year Hosting£260 Even the smallest Business can and will benefit from an Internet presence, today the Business Website is a must have with consumers today using the Internet as their first choice shopping tool checking out who you are, where you are, what your opening times are and what Testimonials are available about your Business.
Includes 5 Pre-built pages and 30 Days Technical Support
Website with Business Email Design Only Including 1 Years Hosting£275  * The next prerequisite for today’s Business is the Business Email address, Emails are free to send and almost instant these days, and they do say something about your approach to Business, trading as IncrediblePlumbers.com and giving your customers a contact Email like johnSmith56@hotmail.com takes something from the professional image you need for your Business, wouldn’t: john@IncrediblePlumbers.com, or enquiries@IncrediblePlumbers.com look more professional ?
Includes 5 Pre-built pages and 30 Days Technical Support
Website, Business Email *, Content Management System & Cart Design Only£370 Including 1 Years Hosting£475 * If you plan to sell goods Retail or Trade over the Internet this is the package you will need with a Database driven Content Management System, and a Cart to work alongside your chosen Payment Gateway. We can style and add Branding along with Your Images to the Website to reflect and compliment your Business image, configure and set up your search engine optimization to start getting your Business noticed Worldwide, Regional and Local. All you need to do is add your Products / Services with a simple click and go interface and we’ll even provide Free training for this if needed.
Includes 10 Pre-built pages and 30 Days Technical Support


 *
To include an Email address with any package you will need to take our Hosting option, we are only able to provide Email Server Support with our own Hosting in place


Technical Support Packages.

Support Description First Period Subsequent Periods Charge Rate Description
Website Technical Support First 30 Days
FreeFree Technical Support
Your First 30 Day period of Technical Support is included Free. FreeFree Technical Support We appreciate that familiarizing yourself with your first Website can be a little daunting, so to help you get started we include your first 30 Days Support Free. We can help with stock population, additions and changes, general familiarization, help with automating ongoing Website Maintenance, and provide general support with anything you feel unsure with. This Support Package is only available to Customers who have purchased Purple Computer Website Packages.
Website Technical Support 90 Days
£80.00
Annual Support Package
£260 Per Year
  Enjoy complete peace of mind with our Quarterly or Annual Website Support Package. Subscribe to a Support Package for as long as you need until you feel comfortable managing your Website, or continue with a Support Package permanently the choice is completely yours. We can also monitor your Domain Name Registration and ensure you never miss the all important renewal period. This Support Package is only available to Customers who have purchased Purple Computer Website Packages.
PC Remote Support Annual £60 This Service is undertaken as part of an annual support contract and requires prior download and installation of Remote Access software, and entering into a support contract with ourselves, we can assist with downloading the software and installing via Telephone support if required. This form of support normally consists of carrying out routine maintenance, update management and configuration, and software support. This Support Package is available to all UK Customers